Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Shawlmoll. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

Shawlmoll is an online store offering handcrafted leather bags, wallets, and accessories. Throughout the site, the terms "we", "us", and "our" refer to Shawlmoll.

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to display our products as accurately as possible. However:

Product colors may vary slightly depending on your device's display.
Since many of our products are handcrafted, minor variations in stitching, texture, embroidery, and leather grain are natural and are not considered defects.

3. Pricing

All prices are listed in Indian Rupees (INR).

Prices are subject to change without prior notice.

We reserve the right to modify or discontinue products without notice.

4. Orders

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Product availability
Pricing errors
Suspicion of fraudulent activity
Incomplete customer information

If payment has already been made for a cancelled order, the amount will be refunded to the original payment method.

5. Payment

We accept secure online payments through our payment partners as well as Cash on Delivery (where available).

All online payments are processed through secure payment gateways.

6. Shipping

Orders are generally processed within 1–3 business days.

Delivery timelines may vary depending on your location and courier partner.

While we strive for timely delivery, Shawlmoll is not responsible for delays caused by courier services, weather conditions, natural disasters, strikes, or other circumstances beyond our control.

7. Returns & Exchanges

Please refer to our Return & Refund Policy for complete details.

Returned products must be unused, in their original condition, and returned with all original packaging.

8. Intellectual Property

All content on this website including:

Images
Product photographs
Logos
Text
Graphics
Designs

is the property of Shawlmoll and may not be copied, reproduced, or used without prior written permission.

9. Product Care

Leather is a natural material.

Minor variations in texture, color, and grain are characteristics of genuine leather and should not be considered manufacturing defects.

Proper care will help extend the life of your product.

10. Limitation of Liability

To the fullest extent permitted by law, Shawlmoll shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the purchased product.